Detailed comparison across 10 dimensions
Winner: Tidio Lyro
Tidio Lyro clearly comes out ahead of Kommunicate on Staquest's weighted six-dimension score. Tidio Lyro has a free tier; Kommunicate does not. Paid plans start at $39/mo for Tidio Lyro and $40/mo for Kommunicate.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Tidio | Kommunicate |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | DevelopmentMarketing | DevelopmentMarketing |
| Categories | ai-chatbot | ai-chatbot |
| Website | Visit | Visit |
Tidio Lyro
custom
freemium
usage based
flat
per seat
per seat
custom
| Feature | tidio-lyro | kommunicate |
|---|---|---|
| 10,000+ Lyro Ai Conversations Included | ||
| 1 Ai Agent Included | ||
| 5,000 Lyro Ai Conversations Included | ||
| 1 Team Member Included | ||
| 50 One-Time Lyro Ai Conversations | ||
| 1-Year Chat History | ||
| 50% Ai Resolution Guarantee | ||
| 2 Ai Agents Included | ||
| Autonomous Ai Agent | ||
| 3 Team Members Included | ||
| Basic Chatbot Builder | ||
| 3-Month Chat History | ||
| Dedicated Success Manager | ||
| Advanced Analytics & Insights | ||
| Email Ticketing | ||
| Agent Assist | ||
| Everything In Lower Tiers | ||
| Ai Email Automation | ||
| Hipaa/Compliance Features | ||
| Ai Summary | ||
| Knowledge Base Integration | ||
| Api & Webhooks Access | ||
| Live Chat | ||
| Auto-Resolve Tickets | ||
| Premium Support | ||
| Campaign Messaging | ||
| Renewable Monthly Conversation Quota | ||
| Channels: Web, Mobile Apps, Whatsapp, Telegram, Instagram | ||
| Social Media Integrations | ||
| Custom Features & Integrations |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Tidio Lyro comes out ahead overall, though Kommunicate can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Tidio Lyro's paid plans start at $39/mo and Kommunicate's start at $40/mo, so Tidio Lyro is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Tidio Lyro offers a free tier; Kommunicate does not currently list one.
