Detailed comparison across 10 dimensions
Winner: Liveagent
LiveAgent clearly comes out ahead of Re:amaze on Staquest's weighted six-dimension score. Neither lists a free tier. Paid plans start at $15/mo for LiveAgent and $29/mo for Re:amaze.
| Overview | ||
|---|---|---|
| Type | saas tool | hybrid |
| Company | Quality Unit, s.r.o. | Reamaze (GoDaddy) |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingDevelopment | MarketingDevelopmentE-Commerce |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
Liveagent
per user
per user
per user
per user
per user
per user
per user
| Feature | liveagent | reamaze |
|---|---|---|
| Live Chat | ||
| Agent Ratings | ||
| Advanced Reporting | ||
| Ai Answer Assistant | ||
| All Of The Features In Basic | ||
| Ai Chatbot | ||
| All Of The Features In Pro | ||
| Almost Unlimited | ||
| Basic Reporting | ||
| Assisted Channels Integration | ||
| Chatbots | ||
| Audit Log | ||
| Cues (Proactive Messages) | ||
| Automation Rules | ||
| Custom Hosted Domain | ||
| Branding | ||
| Customer Intents | ||
| Call Center & Ivr | ||
| Customer Satisfaction Ratings | ||
| Contact Forms | ||
| Customizable Email Appearance | ||
| Custom Roles | ||
| Customizable Staff Roles | ||
| Customer Portal | ||
| Departments (Staff Groups) | ||
| Dedicated Account Manager | ||
| Faq Article Edit History | ||
| Everything In Large Plan | ||
| In-Chat Video Calls | ||
| Everything In Medium Plan |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, LiveAgent comes out ahead overall, though Re:amaze can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
LiveAgent's paid plans start at $15/mo and Re:amaze's start at $29/mo, so LiveAgent is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
LiveAgent scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
