Detailed comparison across 10 dimensions
Winner: LivePerson
LivePerson clearly comes out ahead of LiveChat on Staquest's weighted six-dimension score. Neither lists a free tier. LiveChat's paid plans start at $19/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | LiveChat Software S.A. | LivePerson, Inc. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopmentSales & CRM | DevelopmentMarketingAI & Machine Learning |
| Categories | customer-success | ai-chatbot |
| Website | Visit | Visit |
LivePerson
per user
per user
per user
custom
| Feature | livechat | liveperson |
|---|---|---|
| 1 Recurring Campaign | ||
| Advanced Analytics And Reporting | ||
| 24/7/365 Support | ||
| Ai-Powered Automation And Intent Management | ||
| 60-Day Chat History | ||
| Conversational Cloud Platform | ||
| Advanced Reporting | ||
| Integration Hub And Api Access | ||
| Agent Performance | ||
| Omnichannel Messaging (Whatsapp, Sms, Apple, Etc.) | ||
| Basic Reporting | ||
| Basic Widget Customization | ||
| Everything In Starter | ||
| Everything In Team | ||
| Full Widget Customization | ||
| On-Demand Reporting | ||
| Sms And Apple Messages For Business | ||
| Staffing Prediction | ||
| Text Intelligence | ||
| Unlimited Campaigns | ||
| Unlimited Chat History | ||
| Work Scheduler |
Showing 22 of 22 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, LivePerson comes out ahead overall, though LiveChat can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
