Detailed comparison across 10 dimensions
Winner: LiveChat
LiveChat clearly comes out ahead of Re:amaze on Staquest's weighted six-dimension score. Neither lists a free tier. Paid plans start at $19/mo for LiveChat and $29/mo for Re:amaze.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | LiveChat Software S.A. | Reamaze (GoDaddy) |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopmentSales & CRM | MarketingDevelopmentE-Commerce |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
LiveChat
per user
per user
per user
per user
per user
per user
| Feature | livechat | reamaze |
|---|---|---|
| Advanced Reporting | ||
| Basic Reporting | ||
| 1 Recurring Campaign | ||
| All Of The Features In Basic | ||
| 24/7/365 Support | ||
| All Of The Features In Pro | ||
| 60-Day Chat History | ||
| Chatbots | ||
| Agent Performance | ||
| Cues (Proactive Messages) | ||
| Basic Widget Customization | ||
| Custom Hosted Domain | ||
| Everything In Starter | ||
| Customer Intents | ||
| Everything In Team | ||
| Customer Satisfaction Ratings | ||
| Full Widget Customization | ||
| Customizable Email Appearance | ||
| On-Demand Reporting | ||
| Customizable Staff Roles | ||
| Sms And Apple Messages For Business | ||
| Departments (Staff Groups) | ||
| Staffing Prediction | ||
| Faq Article Edit History | ||
| Text Intelligence | ||
| In-Chat Video Calls | ||
| Unlimited Campaigns | ||
| Live Chat | ||
| Unlimited Chat History | ||
| Live View Of Site Visitors |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, LiveChat comes out ahead overall, though Re:amaze can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
LiveChat's paid plans start at $19/mo and Re:amaze's start at $29/mo, so LiveChat is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
LiveChat scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
