Detailed comparison across 10 dimensions
LivePerson and Sendbird score closely across Staquest's six weighted dimensions, with no decisive overall winner. Sendbird has a free tier; LivePerson does not. Sendbird's paid plans start at $399/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | saas tool |
| Company | LivePerson, Inc. | Sendbird |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | DevelopmentMarketingAI & Machine Learning | DevelopmentMarketing |
| Categories | ai-chatbot | ai-chatbot |
| Website | Visit | Visit |
custom
freemium
usage based
usage based
custom
| Feature | liveperson | sendbird |
|---|---|---|
| Advanced Analytics And Reporting | ||
| Advanced Features | ||
| Ai-Powered Automation And Intent Management | ||
| Bespoke Requirements | ||
| Conversational Cloud Platform | ||
| Higher-Scale Applications | ||
| Integration Hub And Api Access | ||
| Large Organizations | ||
| Omnichannel Messaging (Whatsapp, Sms, Apple, Etc.) | ||
| Security Needs | ||
| Small-To-Medium Production Apps | ||
| Support Tiers | ||
| Testing And Small-Scale Apps |
Showing 13 of 13 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Sendbird offers a free tier; LivePerson does not currently list one.
LivePerson scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
