Detailed comparison across 10 dimensions
Winner: Yellow.ai
Yellow.ai clearly comes out ahead of LivePerson on Staquest's weighted six-dimension score. Yellow.ai has a free tier; LivePerson does not.
| Overview | ||
|---|---|---|
| Type | hybrid | ai tool |
| Company | LivePerson, Inc. | Yellow.ai |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | DevelopmentMarketingAI & Machine Learning | MarketingAI & Machine Learning |
| Categories | ai-chatbot | ai-customer-serviceai-chatbot |
| Website | Visit | Visit |
Yellow.ai
custom
custom
freemium
custom
| Feature | liveperson | yellow-ai |
|---|---|---|
| Advanced Analytics And Reporting | ||
| 5,000 Monthly Bot Conversations | ||
| Ai-Powered Automation And Intent Management | ||
| 500 Chat And Email Tickets Per Month | ||
| Conversational Cloud Platform | ||
| Advanced Customization Options | ||
| Integration Hub And Api Access | ||
| All Channels | ||
| Omnichannel Messaging (Whatsapp, Sms, Apple, Etc.) | ||
| Enhanced Configuration Options | ||
| Enterprise Controls | ||
| Faq Module | ||
| Integration With Up To Two Channels | ||
| Productivity Tools (Canned Responses, Unified Inbox) | ||
| Three Environment Platform (Sandbox, Staging, Production) | ||
| Unlimited Agent Seats | ||
| Unlimited Bots | ||
| Unlimited Custom Integrations | ||
| Usage-Based Pricing |
Showing 19 of 19 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Yellow.ai comes out ahead overall, though LivePerson can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Yellow.ai offers a free tier; LivePerson does not currently list one.
