Detailed comparison across 10 dimensions
Olark and Lucky Orange score closely across Staquest's six weighted dimensions, with no decisive overall winner. Both offer a free tier. Paid plans start at $29/mo for Olark and $32/mo for Lucky Orange.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | Habla, Inc. | Lucky Orange LLC |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingDevelopmentSaaS & Cloud | Data & AnalyticsMarketing |
| Categories | customer-success | analyticsuser-testing |
| Website | Visit | Visit |
per seat
custom
flat
flat
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custom
| Feature | olark | lucky-orange |
|---|---|---|
| Advanced Reporting | ||
| 60-Day Data Storage | ||
| Agent Groups | ||
| Core Behavior Analytics Features | ||
| All Powerups Included | ||
| Full Suite Of Features | ||
| Basic Integrations | ||
| Full Suite Of Features (Session Recordings, Heatmaps, Surveys, Chat, Etc.) | ||
| Built In Wcag 2.1 Aa Accessibility Certification | ||
| Starts With 300,000 Monthly Sessions | ||
| Comprehensive Security | ||
| Starts With 50,000 Monthly Sessions | ||
| Custom Chat Routing | ||
| Starts With 700,000+ Monthly Sessions | ||
| Customizable Chatbox | ||
| Tailored To Mid-Market And Larger Needs | ||
| Dedicated Account Manager | ||
| Track Up To 10,000 Monthly Sessions | ||
| Email And Chat Support | ||
| Track Up To 100 Monthly Sessions | ||
| Everything In Olark Standard | ||
| Track Up To 3,500 Monthly Sessions | ||
| First Priority In Our Support Queue | ||
| Limited Features | ||
| Live Training | ||
| Maximum Of 20 Chats Per Month | ||
| One Agent | ||
| Powerful Chatbots, Ai & Automation | ||
| Professional Services Including Legal And Procurement | ||
| Targeted Chat |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Olark's paid plans start at $29/mo and Lucky Orange's start at $32/mo, so Olark is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both Olark and Lucky Orange offer a free tier.
