Detailed comparison across 10 dimensions
Winner: Manychat
ManyChat clearly comes out ahead of Trengo on Staquest's weighted six-dimension score. ManyChat has a free tier; Trengo does not. Paid plans start at $14/mo for ManyChat and $349/mo for Trengo.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | ManyChat | Trengo B.V. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | DevelopmentMarketingHR & RecruitingSales & CRM | MarketingDevelopmentHR & Recruiting |
| Categories | ai-chatbotmarketing-automation | customer-successcollaboration |
| Website | Visit | Visit |
Manychat
freemium
usage based
usage based
usage based
custom
per user
per user
| Feature | manychat | trengo |
|---|---|---|
| A/B Testing | ||
| Ai Agent (Helpmate) | ||
| Acquire New Customers | ||
| Ai Journeys | ||
| Advanced Ai Features | ||
| Broadcasting | ||
| Advanced Automation Logic | ||
| Dedicated Success Manager | ||
| Automate Conversations | ||
| Email + Messaging + Phone Support | ||
| Custom Reporting | ||
| Email + Messaging Support | ||
| Everything In Essential | ||
| Unified Inbox | ||
| Everything In Free | ||
| Website Widget | ||
| Everything In Pro | ||
| Whatsapp Business Api | ||
| Facebook Messenger | ||
| Instagram Direct Messages | ||
| Priority Support | ||
| Remove Manychat Branding | ||
| Segment Your Contacts | ||
| Unlimited Broadcasts | ||
| Unlimited Custom Automations | ||
| Zapier/Make Integrations |
Showing 27 of 27 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, ManyChat comes out ahead overall, though Trengo can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
ManyChat's paid plans start at $14/mo and Trengo's start at $349/mo, so ManyChat is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
ManyChat offers a free tier; Trengo does not currently list one.
ManyChat scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
