Detailed comparison across 10 dimensions
Winner: Microsoft Copilot
Microsoft Copilot clearly comes out ahead of Microsoft Dynamics 365 on Staquest's weighted six-dimension score. Microsoft Copilot has a free tier; Microsoft Dynamics 365 does not. Paid plans start at $8/mo for Microsoft Dynamics 365 and $20/mo for Microsoft Copilot.
| Overview | ||
|---|---|---|
| Type | hybrid | ai tool |
| Company | Microsoft Corporation | Microsoft |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingData & AnalyticsAI & Machine LearningSales & CRM | DevelopmentMarketingAI & Machine Learning |
| Categories | crm | ai-productivityai-chatbot |
| Website | Visit | Visit |
Microsoft Copilot
per user
per user
per user
custom
freemium
per user
per user
per user
| Feature | microsoft-dynamics-365 | microsoft-copilot |
|---|---|---|
| Advanced Crm/Erp Capabilities | ||
| Access To Latest Ai Models | ||
| Customer Relationship Management | ||
| Advanced Security And Compliance | ||
| Customizable Intelligence Solutions | ||
| Copilot In Word, Excel, Powerpoint, Outlook, And Onenote | ||
| Enterprise-Grade Security And Sla | ||
| Enhanced Image Generation | ||
| Everything In Essentials | ||
| Enterprise-Grade Data Protection | ||
| Financial Management | ||
| Everything In Business | ||
| Human Resources Management | ||
| Everything In Free | ||
| Light Access For Viewing Data And Performing Basic Tasks | ||
| Everything In Pro | ||
| Manufacturing | ||
| File Uploads | ||
| Service Order Management | ||
| For Organizations Up To 300 Users | ||
| Supply Chain Management | ||
| Integration With Microsoft Graph | ||
| Priority Access To Gpt-4 And Gpt-4O During Peak Times | ||
| Scalable For Large Organizations | ||
| Web And Mobile Access | ||
| Web Grounding |
Showing 26 of 26 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Microsoft Copilot comes out ahead overall, though Microsoft Dynamics 365 can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Microsoft Dynamics 365's paid plans start at $8/mo and Microsoft Copilot's start at $20/mo, so Microsoft Dynamics 365 is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Microsoft Copilot offers a free tier; Microsoft Dynamics 365 does not currently list one.
Microsoft Dynamics 365 scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
