Detailed comparison across 10 dimensions
Winner: Salesforce Sales Cloud
Salesforce Sales Cloud clearly comes out ahead of Microsoft Dynamics 365 on Staquest's weighted six-dimension score. Salesforce Sales Cloud has a free tier; Microsoft Dynamics 365 does not. Paid plans start at $8/mo for Microsoft Dynamics 365 and $25/mo for Salesforce Sales Cloud.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Microsoft Corporation | Salesforce, Inc. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingData & AnalyticsAI & Machine LearningSales & CRM | MarketingData & AnalyticsSales & CRM |
| Categories | crm | crm |
| Website | Visit | Visit |
Salesforce Sales Cloud
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| Feature | microsoft-dynamics-365 | salesforce-sales-cloud |
|---|---|---|
| Advanced Crm/Erp Capabilities | ||
| 24/7 Support | ||
| Customer Relationship Management | ||
| Advanced Data Integration | ||
| Customizable Intelligence Solutions | ||
| Basic Pipeline | ||
| Enterprise-Grade Security And Sla | ||
| Case Management | ||
| Everything In Essentials | ||
| Contact & Lead Management | ||
| Financial Management | ||
| Conversation Intelligence | ||
| Human Resources Management | ||
| Dashboards | ||
| Light Access For Viewing Data And Performing Basic Tasks | ||
| Einstein Activity Capture | ||
| Manufacturing | ||
| Email Marketing | ||
| Service Order Management | ||
| Forecasting | ||
| Supply Chain Management | ||
| Full Api Access | ||
| Full Customization | ||
| Full Generative Ai Capabilities | ||
| Includes Everything In Unlimited | ||
| Lead Scoring | ||
| Omni-Channel Routing | ||
| Predictive Ai | ||
| Quoting | ||
| Reports |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Salesforce Sales Cloud comes out ahead overall, though Microsoft Dynamics 365 can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Microsoft Dynamics 365's paid plans start at $8/mo and Salesforce Sales Cloud's start at $25/mo, so Microsoft Dynamics 365 is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Salesforce Sales Cloud offers a free tier; Microsoft Dynamics 365 does not currently list one.
