Detailed comparison across 10 dimensions
Winner: Sentry
Sentry clearly comes out ahead of New Relic on Staquest's weighted six-dimension score. Both offer a free tier. Sentry's paid plans start at $26/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | saas tool |
| Company | New Relic | - |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | moderate |
| Integration | - | low |
| Trending | Stable | Active |
| GitHub Stars | - | - |
| Industries | DevelopmentAI & Machine LearningSaaS & Cloud | DevelopmentSaaS & Cloud |
| Categories | devopserror-monitoringai-chatbot | error-monitoringdeveloper-tools |
| Website | Visit | Visit |
Sentry
freemium
usage based
usage based
custom
custom
| Feature | new-relic | sentry |
|---|---|---|
| 1-Hour Critical Initial Support Response Sla | ||
| Advanced Analytics | ||
| 100 Gb/Month Data Ingest | ||
| Basic Error Monitoring | ||
| 2 Business Days Support Response Sla | ||
| Custom Retention Options | ||
| 2-Hour Critical Initial Support Response Sla | ||
| Dedicated Support | ||
| 5 Full Platform Users | ||
| Enhanced Data Controls | ||
| Access To 50+ Capabilities | ||
| Performance Monitoring | ||
| Automatic Logs Obfuscation | ||
| Priority Processing | ||
| Data Plus Eligibility | ||
| Saml/Sso | ||
| Fedramp Moderate And Hipaa Eligibility | ||
| Session Replay | ||
| One Free Full Platform User | ||
| Sla Guarantees | ||
| Optional Full Consumption Pricing | ||
| Tracing | ||
| Priority Ticket Routing | ||
| Unlimited Users | ||
| Saml Single Sign-On | ||
| Ticketed Support | ||
| Unlimited Basic Users | ||
| Unlimited Full Platform Users |
Showing 28 of 28 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Sentry comes out ahead overall, though New Relic can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Both New Relic and Sentry offer a free tier.
New Relic scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
Sentry is open source. The feature comparison and dimension scores above cover the full breakdown.