Detailed comparison across 10 dimensions
Winner: Olark
Olark clearly comes out ahead of Re:amaze on Staquest's weighted six-dimension score. Olark has a free tier; Re:amaze does not. Paid plans start at $29/mo for Olark and $29/mo for Re:amaze.
| Overview | ||
|---|---|---|
| Type | saas tool | hybrid |
| Company | Habla, Inc. | Reamaze (GoDaddy) |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingDevelopmentSaaS & Cloud | MarketingDevelopmentE-Commerce |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
Olark
per seat
custom
per user
per user
per user
| Feature | olark | reamaze |
|---|---|---|
| Advanced Reporting | ||
| Agent Groups | ||
| All Of The Features In Basic | ||
| All Powerups Included | ||
| All Of The Features In Pro | ||
| Basic Integrations | ||
| Basic Reporting | ||
| Built In Wcag 2.1 Aa Accessibility Certification | ||
| Chatbots | ||
| Comprehensive Security | ||
| Cues (Proactive Messages) | ||
| Custom Chat Routing | ||
| Custom Hosted Domain | ||
| Customizable Chatbox | ||
| Customer Intents | ||
| Dedicated Account Manager | ||
| Customer Satisfaction Ratings | ||
| Email And Chat Support | ||
| Customizable Email Appearance | ||
| Everything In Olark Standard | ||
| Customizable Staff Roles | ||
| First Priority In Our Support Queue | ||
| Departments (Staff Groups) | ||
| Limited Features | ||
| Faq Article Edit History | ||
| Live Training | ||
| In-Chat Video Calls | ||
| Maximum Of 20 Chats Per Month | ||
| Live Chat | ||
| One Agent |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Olark comes out ahead overall, though Re:amaze can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Olark's paid plans start at $29/mo and Re:amaze's start at $29/mo, so Olark is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Olark offers a free tier; Re:amaze does not currently list one.
