Detailed comparison across 10 dimensions
Winner: Open Social
Open Social clearly comes out ahead of osTicket on Staquest's weighted six-dimension score. osTicket has a free tier; Open Social does not. osTicket's paid plans start at $12/mo.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | Enhancesoft | Open Social |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopment | MarketingDevelopment |
| Categories | customer-success | customer-success |
| Website | Visit | Visit |
Open Social
open source
per user
custom
custom
On Staquest's weighted six-dimension scoring, Open Social comes out ahead overall, though osTicket can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
osTicket offers a free tier; Open Social does not currently list one.
Open Social scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
