Detailed comparison across 10 dimensions
Winner: PagerDuty
PagerDuty clearly comes out ahead of Squadcast on Staquest's weighted six-dimension score. PagerDuty has a free tier; Squadcast does not. Paid plans start at $25/mo for PagerDuty and $20/mo for Squadcast.
| Overview | ||
|---|---|---|
| Type | hybrid | saas tool |
| Company | PagerDuty | Squadcast |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | DevelopmentSaaS & Cloud | Development |
| Categories | devops | observability-apmdevops |
| Website | Visit | Visit |
PagerDuty
freemium
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| Feature | pagerduty | squadcast |
|---|---|---|
| 1 Escalation Policy | ||
| 1 Year Data Retention | ||
| 1 On-Call Schedule | ||
| Advanced Escalations | ||
| 100/Month International Phone/Sms Notifications Included | ||
| Ai Generated Incident Summaries | ||
| 2 Predefined Incident Roles | ||
| Audit Logs | ||
| 2 Teams | ||
| Auto Pause Transient Alerts (Apta) | ||
| 3 Predefined Incident Types | ||
| Automation Rules | ||
| 700+ Out-Of-Box Integrations (Monitoring And Chat) | ||
| Basic Event Intelligence | ||
| Advanced Admin Features | ||
| Custom Content Templates | ||
| Advanced Itsm Integrations | ||
| Custom Integrations Via Api | ||
| Api Calls Included | ||
| Delayed Notifications | ||
| Basic Chat Experience (Slack, Microsoft Teams) | ||
| Email & Chat Support | ||
| Basic Ticketing Integrations | ||
| Everything In Premium | ||
| Custom Fields | ||
| Everything In Pro | ||
| Email Support | ||
| Exportable And Editable Incident Timelines | ||
| End-To-End Incident Management For The Entire Lifecycle | ||
| Global Event Rules |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, PagerDuty comes out ahead overall, though Squadcast can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
PagerDuty's paid plans start at $25/mo and Squadcast's start at $20/mo, so Squadcast is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
PagerDuty offers a free tier; Squadcast does not currently list one.
Squadcast scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
