Detailed comparison across 10 dimensions
Winner: Zenduty
Zenduty clearly comes out ahead of PagerDuty on Staquest's weighted six-dimension score. Both offer a free tier. Paid plans start at $6/mo for Zenduty and $25/mo for PagerDuty.
| Overview | ||
|---|---|---|
| Type | saas tool | hybrid |
| Company | Zenduty | PagerDuty |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | Development | DevelopmentSaaS & Cloud |
| Categories | observability-apmdevops | devops |
| Website | Visit | Visit |
Zenduty
freemium
per user
per user
freemium
per user
per user
| Feature | zenduty | pagerduty |
|---|---|---|
| 100+ Out Of The Box Integrations | ||
| 1 Escalation Policy | ||
| Advanced Alert Routing Rules | ||
| 1 On-Call Schedule | ||
| Advanced Alert Suppression | ||
| 100/Month International Phone/Sms Notifications Included | ||
| Advanced Enterprise-Grade Features | ||
| 2 Predefined Incident Roles | ||
| Alert Forwarding | ||
| 2 Teams | ||
| Android/Ios Application | ||
| 3 Predefined Incident Types | ||
| Api Access | ||
| 700+ Out-Of-Box Integrations (Monitoring And Chat) | ||
| Automated Playbooks | ||
| Advanced Admin Features | ||
| Custom Incident Messages | ||
| Advanced Itsm Integrations | ||
| Everything In Free | ||
| Api Calls Included | ||
| Everything In Growth | ||
| Basic Chat Experience (Slack, Microsoft Teams) | ||
| Everything In Starter | ||
| Basic Ticketing Integrations | ||
| Incident Command System | ||
| Custom Fields | ||
| Incident Comms | ||
| Email Support | ||
| Incident Responders | ||
| End-To-End Incident Management For The Entire Lifecycle |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Zenduty comes out ahead overall, though PagerDuty can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Zenduty's paid plans start at $6/mo and PagerDuty's start at $25/mo, so Zenduty is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both Zenduty and PagerDuty offer a free tier.
Zenduty scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
