Detailed comparison across 10 dimensions
Winner: Salesforce Agentforce
Salesforce Agentforce clearly comes out ahead of Veeva Vault CRM on Staquest's weighted six-dimension score. Salesforce Agentforce has a free tier; Veeva Vault CRM does not. Salesforce Agentforce's paid plans start at $125/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | saas tool |
| Company | Veeva Systems | Salesforce |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingData & AnalyticsHealthcareSales & CRM | DevelopmentData & AnalyticsSales & CRM |
| Categories | secret-managementai-chatbotcrm | ai-agents-frameworksai-chatbotcrm |
| Website | Visit | Visit |
Salesforce Agentforce
custom
freemium
usage based
per user
per user
per user
| Feature | veeva-vault-crm | salesforce-agentforce |
|---|---|---|
| Life Sciences-Specific Crm Functionality | ||
| $2 Per Conversation | ||
| Multichannel Engagement | ||
| $500 Per 100,000 Credits | ||
| Regulatory Compliance Tools | ||
| 1 Million Flex Credits Per Org Per Year | ||
| Vault Platform Integration | ||
| 2.5 Million Data Cloud Credits Per Org Per Year | ||
| 20 Flex Credits Per Action | ||
| 200,000 Flex Credits | ||
| 250,000 Data Cloud Credits | ||
| Agent Builder | ||
| Available For Sales, Service, And Field Service | ||
| Designed For Industry Clouds | ||
| Pay-Per-Action Model | ||
| Prompt Builder | ||
| Specialized Per-User Ai Licenses | ||
| Unlimited Ai Agent Interactions | ||
| Unmetered Agentforce Usage |
Showing 19 of 19 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Salesforce Agentforce comes out ahead overall, though Veeva Vault CRM can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Salesforce Agentforce offers a free tier; Veeva Vault CRM does not currently list one.
