Detailed comparison across 10 dimensions
Winner: Salesforce Commerce Cloud
Salesforce Commerce Cloud clearly comes out ahead of Salesforce Starter Suite on Staquest's weighted six-dimension score. Neither lists a free tier. Salesforce Starter Suite's paid plans start at $25/mo.
| Overview | ||
|---|---|---|
| Type | ai tool | hybrid |
| Company | Salesforce, Inc. | Salesforce, Inc. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | E-CommerceMarketingAI & Machine LearningSales & CRM | MarketingData & AnalyticsAI & Machine LearningSales & CRM |
| Categories | e-commercestorefrontcrm | crm |
| Website | Visit | Visit |
Salesforce Commerce Cloud
custom
per user
per user
| Feature | salesforce-commerce-cloud | salesforce-starter-suite |
|---|---|---|
| Ai-Powered Personalization | ||
| Built-In Sales Flows And Lead Routing | ||
| B2B Commerce | ||
| Dynamic Email Marketing, Forms, And Analytics | ||
| B2C Commerce | ||
| Everything In Free, Plus Assistive Ai With Employee Agent | ||
| D2C Commerce | ||
| Everything In Starter Plus Enhanced, Real-Time Chat | ||
| Global Commerce Capabilities | ||
| Greater Customization, Automation+ Access To Appexchange | ||
| Multi-Site Management | ||
| Premier Support (Add-On) | ||
| Order Management | ||
| Sales Quoting And Forecasting | ||
| Secure Payment Links And E-Commerce Storefront |
Showing 15 of 15 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Salesforce Commerce Cloud comes out ahead overall, though Salesforce Starter Suite can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Salesforce Commerce Cloud scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
