Detailed comparison across 10 dimensions
Winner: Salesforce Einstein
Salesforce Einstein clearly comes out ahead of Salesforce Starter Suite on Staquest's weighted six-dimension score. Salesforce Einstein has a free tier; Salesforce Starter Suite does not. Salesforce Starter Suite's paid plans start at $25/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Salesforce, Inc. | Salesforce, Inc. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingData & AnalyticsAI & Machine LearningSales & CRM | MarketingData & AnalyticsAI & Machine LearningSales & CRM |
| Categories | ai-chatbotcrm | crm |
| Website | Visit | Visit |
Salesforce Einstein
freemium
per user
custom
per user
per user
| Feature | salesforce-einstein | salesforce-starter-suite |
|---|---|---|
| Advanced Predictive Models | ||
| Built-In Sales Flows And Lead Routing | ||
| Agentforce Ai Agents | ||
| Dynamic Email Marketing, Forms, And Analytics | ||
| Basic Predictive Scoring | ||
| Everything In Free, Plus Assistive Ai With Employee Agent | ||
| Custom Ai Model Training | ||
| Everything In Starter Plus Enhanced, Real-Time Chat | ||
| Einstein Activity Capture | ||
| Greater Customization, Automation+ Access To Appexchange | ||
| Einstein Conversation Insights | ||
| Premier Support (Add-On) | ||
| Einstein Forecasting | ||
| Sales Quoting And Forecasting | ||
| Einstein Lead Scoring (In Select Editions) | ||
| Secure Payment Links And E-Commerce Storefront | ||
| Foundational Automation Capabilities | ||
| Full Einstein Capabilities | ||
| Generative Ai Features | ||
| Revenue Intelligence |
Showing 20 of 20 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Salesforce Einstein comes out ahead overall, though Salesforce Starter Suite can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Salesforce Einstein offers a free tier; Salesforce Starter Suite does not currently list one.
Salesforce Einstein scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
