Detailed comparison across 10 dimensions
Winner: Vtiger CRM
Vtiger CRM clearly comes out ahead of Salesforce Starter Suite on Staquest's weighted six-dimension score. Neither lists a free tier. Paid plans start at $25/mo for Salesforce Starter Suite and $12/mo for Vtiger CRM.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Salesforce, Inc. | Vtiger Systems |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingData & AnalyticsAI & Machine LearningSales & CRM | MarketingData & AnalyticsAI & Machine LearningSales & CRM |
| Categories | crm | crm |
| Website | Visit | Visit |
Vtiger CRM
per user
per user
per user
per user
per user
| Feature | salesforce-starter-suite | vtiger-crm |
|---|---|---|
| Built-In Sales Flows And Lead Routing | ||
| Advanced Help Desk Automation | ||
| Dynamic Email Marketing, Forms, And Analytics | ||
| Advanced Marketing Automation | ||
| Everything In Free, Plus Assistive Ai With Employee Agent | ||
| Advanced Sales Automation | ||
| Everything In Starter Plus Enhanced, Real-Time Chat | ||
| Ai Capabilities | ||
| Greater Customization, Automation+ Access To Appexchange | ||
| Ai-Powered Enterprise Crm | ||
| Premier Support (Add-On) | ||
| Collaboration & Live Chat | ||
| Sales Quoting And Forecasting | ||
| Contact Engagement Insights | ||
| Secure Payment Links And E-Commerce Storefront | ||
| Contact, Account & Lead Management | ||
| Everything In One Growth | ||
| Everything In One Professional | ||
| Help Desk & Customer Portal | ||
| Internal Ticketing | ||
| Inventory & Invoicing | ||
| Marketing Campaigns | ||
| Multi-Currency Support | ||
| Process Designer | ||
| Reports & Dashboards | ||
| Subscription & Vendor Management | ||
| Work Order |
Showing 27 of 27 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Vtiger CRM comes out ahead overall, though Salesforce Starter Suite can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Salesforce Starter Suite's paid plans start at $25/mo and Vtiger CRM's start at $12/mo, so Vtiger CRM is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Vtiger CRM scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
Vtiger CRM is open source. The feature comparison and dimension scores above cover the full breakdown.
