Detailed comparison across 10 dimensions
Winner: SendGrid
SendGrid clearly comes out ahead of Sendbird on Staquest's weighted six-dimension score. Sendbird has a free tier; SendGrid does not. Paid plans start at $399/mo for Sendbird and $15/mo for SendGrid.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | Sendbird | - |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | moderate |
| Integration | - | medium |
| Trending | Stable | Stable |
| Industries | DevelopmentMarketing | DevelopmentMarketingAI & Machine Learning |
| Categories | ai-chatbot | communicationemail-marketing |
| Website | Visit | Visit |
SendGrid
freemium
usage based
usage based
custom
usage based
| Feature | sendbird | sendgrid |
|---|---|---|
| Advanced Features | ||
| Dedicated Ip Addresses | ||
| Bespoke Requirements | ||
| Dedicated Ip Options | ||
| Higher-Scale Applications | ||
| Email Marketing | ||
| Large Organizations | ||
| Enterprise Needs | ||
| Security Needs | ||
| High-Volume | ||
| Small-To-Medium Production Apps | ||
| Higher Contact/Sending Limits | ||
| Support Tiers | ||
| Robust Automation | ||
| Testing And Small-Scale Apps | ||
| Sso | ||
| Subuser Management | ||
| Transactional Emails |
Showing 18 of 18 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, SendGrid comes out ahead overall, though Sendbird can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Sendbird's paid plans start at $399/mo and SendGrid's start at $15/mo, so SendGrid is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Sendbird offers a free tier; SendGrid does not currently list one.
SendGrid scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
