Detailed comparison across 10 dimensions
Winner: Shopware
Shopware clearly comes out ahead of Swell on Staquest's weighted six-dimension score. Shopware has a free tier; Swell does not. Paid plans start at $600/mo for Shopware and $29/mo for Swell.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Shopware AG | Swell Commerce Inc. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | E-CommerceMarketingAI & Machine LearningSales & CRM | E-CommerceMarketingDevelopmentMedia & EntertainmentAI & Machine Learning |
| Categories | e-commerce | social-mediaai-voicestorefrontai-chatbote-commerce |
| Website | Visit | Visit |
Shopware
open source
flat
flat
custom
flat
flat
custom
| Feature | shopware | swell |
|---|---|---|
| 1 Hour Service Reaction Time | ||
| Admin Users: Unlimited | ||
| 3D Capabilities | ||
| Admin Users: Up To 15 | ||
| 4 Hours Service Reaction Time | ||
| Admin Users: Up To 2 | ||
| 8 Hours Service Reaction Time | ||
| Admin Users: Up To 5 | ||
| Advanced 24/7 Priority Support | ||
| Annual Sales: Usd $1M | ||
| Advanced Search | ||
| Annual Sales: Usd $250K | ||
| B2B Components | ||
| Annual Sales: Usd $50K | ||
| Basic Support | ||
| Annual Sales: Usd $5M | ||
| Community Events | ||
| Developer Support | ||
| Customer-Specific Pricing | ||
| For Merchants Doing Over $10M In Sales Annually | ||
| Digital Sales Rooms | ||
| International Price Lists | ||
| Dynamic Access | ||
| Negotiated Pricing | ||
| Enhanced Support | ||
| Priority Support | ||
| Global Developer Community | ||
| Priority Technical Support | ||
| Modular Architecture | ||
| Reports: Advanced |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Shopware comes out ahead overall, though Swell can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Shopware's paid plans start at $600/mo and Swell's start at $29/mo, so Swell is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Shopware offers a free tier; Swell does not currently list one.
Swell scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
Shopware is open source. The feature comparison and dimension scores above cover the full breakdown.