Detailed comparison across 10 dimensions
Tawk.to and Tidio score closely across Staquest's six weighted dimensions, with no decisive overall winner. Tawk.to has a free tier; Tidio does not. Tidio's paid plans start at $24.17/mo.
| Overview | ||
|---|---|---|
| Type | saas tool | ai tool |
| Company | tawk.to | Tidio |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | DevelopmentMarketingAI & Machine Learning | MarketingAI & Machine LearningE-Commerce |
| Categories | customer-successai-chatbot | ai-customer-serviceai-chatbot |
| Website | Visit | Visit |
freemium
usage based
usage based
usage based
custom
| Feature | tawkto | tidio |
|---|---|---|
| Departments | ||
| 1880+ Emoji | ||
| 100 Flows Visitors Reached | ||
| 45+ Languages | ||
| 50 Lyro Ai Agent Conversations (One-Off) | ||
| Agent > Agent Messaging | ||
| Advanced Analytics | ||
| Agent Alerts | ||
| Advanced Copilot | ||
| Aliases | ||
| Ai Insights & Csat | ||
| Attention Bubble | ||
| Automatic Chat Assignment | ||
| Automated Translation (Beta) | ||
| Automatic Reply | ||
| Ban/Unban Visitors | ||
| Basic Analytics | ||
| Chat Pages | ||
| Compliance | ||
| Crm | ||
| Custom Analytics | ||
| Custom Tabs | ||
| Custom Branding | ||
| Desktop Notifications | ||
| Custom Limits | ||
| Detailed Reporting | ||
| Custom Number Of Seats | ||
| Domain Restriction | ||
| Dedicated Success Manager | ||
| Email Ticketing System |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Tawk.to offers a free tier; Tidio does not currently list one.
Tidio scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
