Detailed comparison across 10 dimensions
Winner: Typeform AI
Typeform AI clearly comes out ahead of Zonka Feedback on Staquest's weighted six-dimension score. Typeform AI has a free tier; Zonka Feedback does not. Paid plans start at $39/mo for Typeform AI and $199/mo for Zonka Feedback.
| Overview | ||
|---|---|---|
| Type | ai tool | hybrid |
| Company | Typeform | Zonka Feedback |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Active | Stable |
| Industries | MarketingAI & Machine LearningDevelopment | MarketingDevelopmentAI & Machine Learning |
| Categories | ai-productivityedtech-lmscustomer-successno-code | customer-success |
| Website | Visit | Visit |
Typeform AI
custom
custom
flat
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| Feature | typeform-ai | zonka-feedback |
|---|---|---|
| Advanced Integrations | ||
| 20+ Premium Integrations | ||
| Ai Form Generation | ||
| Advanced Targeting & User Segmentation | ||
| Conversion Features | ||
| Ai-Powered Themes, Entities & Sentiment Analysis | ||
| Lead Generation | ||
| Case Management & Closed-Loop Workflows | ||
| Question Suggestions | ||
| Case Management & Cx Automation | ||
| Contact & User Journey Tracking | ||
| Customizable & Multilingual Surveys | ||
| Customizable Ai (Add/Edit Themes, Business Entities) | ||
| Cx Automation & Workflows | ||
| Granular Frontline & Location-Level Intelligence | ||
| Key Driver Identification | ||
| Location & Agent-Based Cx Management | ||
| Location, Agent & Entity Insights | ||
| Multi-Channel Surveys (Email, Sms, Whatsapp, Kiosks, Web, In-App, Offline) | ||
| Nps, Ces, Csat Impact Analysis | ||
| Nps, Csat & Ces Measurement | ||
| Online Reputation Management | ||
| Real-Time Alerts & Digest Emails | ||
| Real-Time Dashboards, Alerts & Digests | ||
| Unify Feedback From Surveys, Reviews, Tickets, Chats & Calls | ||
| “Ask Ai” Insights Assistant |
Showing 26 of 26 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Typeform AI comes out ahead overall, though Zonka Feedback can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Typeform AI's paid plans start at $39/mo and Zonka Feedback's start at $199/mo, so Typeform AI is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Typeform AI offers a free tier; Zonka Feedback does not currently list one.
Typeform AI scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
