Detailed comparison across 10 dimensions
Winner: Uxtweak
UXtweak clearly comes out ahead of Zonka Feedback on Staquest's weighted six-dimension score. UXtweak has a free tier; Zonka Feedback does not. Paid plans start at $92/mo for UXtweak and $199/mo for Zonka Feedback.
| Overview | ||
|---|---|---|
| Type | saas tool | hybrid |
| Company | UXtweak | Zonka Feedback |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingDevelopment | MarketingDevelopmentAI & Machine Learning |
| Categories | customer-successuser-testing | customer-success |
| Website | Visit | Visit |
Uxtweak
freemium
flat
custom
flat
flat
| Feature | uxtweak | zonka-feedback |
|---|---|---|
| 1 Concurrent Active Study | ||
| 20+ Premium Integrations | ||
| 1 Concurrent Active Study (Upgradable) | ||
| Advanced Targeting & User Segmentation | ||
| 12 Months Data Retention | ||
| Ai-Powered Themes, Entities & Sentiment Analysis | ||
| 14 Days Access To Results | ||
| Case Management & Closed-Loop Workflows | ||
| 15 Responses / Month | ||
| Case Management & Cx Automation | ||
| 50 Responses / License / Month (Upgradable) | ||
| Contact & User Journey Tracking | ||
| Add-Ons Available For Purchase | ||
| Customizable & Multilingual Surveys | ||
| All Tools Available To Try | ||
| Customizable Ai (Add/Edit Themes, Business Entities) | ||
| Custom Assessments (Legal, Security) | ||
| Cx Automation & Workflows | ||
| Custom Data Retention | ||
| Granular Frontline & Location-Level Intelligence | ||
| Customizable Number Of Responses | ||
| Key Driver Identification | ||
| Hands-On Training And Dedicated Onboarding | ||
| Location & Agent-Based Cx Management | ||
| Live Interviews Tailored To Your Needs | ||
| Location, Agent & Entity Insights | ||
| Reports And Video Exports | ||
| Multi-Channel Surveys (Email, Sms, Whatsapp, Kiosks, Web, In-App, Offline) | ||
| Single Sign-On (Sso) | ||
| Nps, Ces, Csat Impact Analysis |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, UXtweak comes out ahead overall, though Zonka Feedback can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
UXtweak's paid plans start at $92/mo and Zonka Feedback's start at $199/mo, so UXtweak is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
UXtweak offers a free tier; Zonka Feedback does not currently list one.
UXtweak scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.