Detailed comparison across 10 dimensions
Winner: Zoho CRM
Zoho CRM clearly comes out ahead of Veeva Vault CRM on Staquest's weighted six-dimension score. Zoho CRM has a free tier; Veeva Vault CRM does not. Zoho CRM's paid plans start at $20/mo.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Veeva Systems | Zoho Corporation |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingData & AnalyticsHealthcareSales & CRM | MarketingData & AnalyticsSales & CRM |
| Categories | secret-managementai-chatbotcrm | ai-chatbotcrm |
| Website | Visit | Visit |
Zoho CRM
custom
per user
per user
per user
per user
| Feature | veeva-vault-crm | zoho-crm |
|---|---|---|
| Life Sciences-Specific Crm Functionality | ||
| Accounts | ||
| Multichannel Engagement | ||
| Advanced Administration | ||
| Regulatory Compliance Tools | ||
| Advanced Customization | ||
| Vault Platform Integration | ||
| Approval Processes | ||
| Augmented Analytics | ||
| Blueprint | ||
| Cadences | ||
| Call Logs | ||
| Canvas | ||
| Client Scripts | ||
| Comprehensive Ai (Zia) | ||
| Contacts | ||
| Cpq | ||
| Custom Ai/Ml Platform | ||
| Custom Functions | ||
| Custom Modules | ||
| Data Preparation | ||
| Data Storytelling | ||
| Deals | ||
| Email Intelligence | ||
| Enhanced Feature Limits | ||
| Events | ||
| Google Ads Integration | ||
| Inventory Management | ||
| Journey Orchestration | ||
| Kiosk Studio |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Zoho CRM comes out ahead overall, though Veeva Vault CRM can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Zoho CRM offers a free tier; Veeva Vault CRM does not currently list one.
Veeva Vault CRM scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
