Detailed comparison across 10 dimensions
Winner: Zoho CRM
Zoho CRM clearly comes out ahead of Zoho Bookings on Staquest's weighted six-dimension score. Both offer a free tier. Paid plans start at $8/mo for Zoho Bookings and $20/mo for Zoho CRM.
| Overview | ||
|---|---|---|
| Type | saas tool | hybrid |
| Company | Zoho Corporation | Zoho Corporation |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | DevelopmentMarketingSales & CRM | MarketingData & AnalyticsSales & CRM |
| Categories | video-conferencingcrm | ai-chatbotcrm |
| Website | Visit | Visit |
Zoho CRM
freemium
per user
per user
per user
per user
per user
per user
| Feature | zoho-bookings | zoho-crm |
|---|---|---|
| 1 Staff Member | ||
| Accounts | ||
| Advanced Reporting | ||
| Advanced Administration | ||
| Basic Customization | ||
| Advanced Customization | ||
| Calendar Sync | ||
| Approval Processes | ||
| Custom Domain | ||
| Augmented Analytics | ||
| Custom Fields | ||
| Blueprint | ||
| Email Notifications | ||
| Cadences | ||
| Everything In Basic | ||
| Call Logs | ||
| Everything In Free | ||
| Canvas | ||
| Group Bookings | ||
| Client Scripts | ||
| Multiple Staff Members | ||
| Comprehensive Ai (Zia) | ||
| Online Booking Page | ||
| Contacts | ||
| Payment Collection | ||
| Cpq | ||
| Priority Support | ||
| Custom Ai/Ml Platform | ||
| Sms Reminders | ||
| Custom Functions |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Zoho CRM comes out ahead overall, though Zoho Bookings can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Zoho Bookings's paid plans start at $8/mo and Zoho CRM's start at $20/mo, so Zoho Bookings is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both Zoho Bookings and Zoho CRM offer a free tier.
Zoho Bookings scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
