An integrated enterprise stack for patient portals, secure messaging, and multi-channel support.
Healthcare organizations struggle with fragmented patient data and high no-show rates due to poor communication systems.
A unified patient experience with secure login, automated appointment reminders, and efficient support resolution, all tracked in a single CRM.
Patient-facing application hosting
Transactional SMS and voice communication
Patient data and relationship management
Multi-channel support and service
System monitoring and reliability
This stack provides a secure, high-performance infrastructure for patient interaction. It combines Okta for identity management with Twilio for automated SMS reminders, ensuring patients stay engaged while maintaining strict data privacy. Salesforce acts as the centralized patient CRM, and Zendesk handles patient support inquiries through a unified interface.
