Detailed comparison across 10 dimensions
Winner: Bigin by Zoho CRM
Bigin by Zoho CRM clearly comes out ahead of Capsule CRM on Staquest's weighted six-dimension score. Both offer a free tier. Paid plans start at $18/mo for Capsule CRM and $9/mo for Bigin by Zoho CRM.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | Zestia | Zoho Corporation |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingData & AnalyticsSales & CRM | MarketingData & AnalyticsEducation & EdTechSales & CRM |
| Categories | crm | crm |
| Website | Visit | Visit |
Bigin by Zoho CRM
per user
per user
freemium
per user
per user
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freemium
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| Feature | capsule-crm | bigin-by-zoho-crm |
|---|---|---|
| 250 Contacts | ||
| 1 Pipeline | ||
| Up To 2 Users | ||
| 1 User | ||
| 1,000,000 Records | ||
| 10 Custom Fields/Module | ||
| 100 Automations | ||
| 100,000 Records | ||
| 1000 Mass Emails/Day | ||
| 15 Pipelines | ||
| 25 Custom Fields/Module | ||
| 3 Automations | ||
| 3 Pipelines | ||
| 30 Automations | ||
| 5 Pipelines | ||
| 50 Automations | ||
| 50 Custom Fields/Module | ||
| 50,000 Records | ||
| 500 Records | ||
| Basic Task Management | ||
| Built-In Telephony | ||
| File Cabinet With 5Gb Storage | ||
| Payment Links | ||
| Whatsapp & Email Integration |
Showing 24 of 24 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Bigin by Zoho CRM comes out ahead overall, though Capsule CRM can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Capsule CRM's paid plans start at $18/mo and Bigin by Zoho CRM's start at $9/mo, so Bigin by Zoho CRM is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both Capsule CRM and Bigin by Zoho CRM offer a free tier.
Bigin by Zoho CRM scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
