Detailed comparison across 10 dimensions
Freshchat and HubSpot Live Chat score closely across Staquest's six weighted dimensions, with no decisive overall winner. Both offer a free tier. Paid plans start at $23/mo for Freshchat and $20/mo for HubSpot Live Chat.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | Freshworks | HubSpot, Inc. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | DevelopmentMarketingAI & Machine Learning | MarketingDevelopmentHR & RecruitingSales & CRM |
| Categories | customer-successai-chatbot | customer-successcrm |
| Website | Visit | Visit |
freemium
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per user
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| Feature | freshchat | hubspot-live-chat |
|---|---|---|
| Additional Security Features | ||
| Advanced Automation | ||
| Advanced Analytics | ||
| Advanced Permissions | ||
| Advanced Enterprise-Grade Tools | ||
| Breeze Customer Agent (Ai) | ||
| Auto-Assignment Rules | ||
| Conditional Slas | ||
| Campaign Management | ||
| Conversational Bots | ||
| Chat Widget For Website And Mobile Apps | ||
| Crm Integration | ||
| Custom Dashboards | ||
| Custom Branding | ||
| Effective Routing Mechanisms | ||
| Custom Objects | ||
| Facebook Messenger | ||
| Everything In Free | ||
| Freddy Ai Bot With 500 Free Sessions Per Month | ||
| Everything In Professional | ||
| Multiple Sla Policies | ||
| Everything In Starter | ||
| Real-Time Dashboards | ||
| Help Desk Workspace | ||
| Skills-Based Assignments | ||
| Increased Limits | ||
| Social Channels | ||
| Knowledge Base | ||
| Live Chat Widget |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Freshchat's paid plans start at $23/mo and HubSpot Live Chat's start at $20/mo, so HubSpot Live Chat is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both Freshchat and HubSpot Live Chat offer a free tier.
