Detailed comparison across 10 dimensions
Winner: Freshsales
Freshsales clearly comes out ahead of Monday CRM on Staquest's weighted six-dimension score. Freshsales has a free tier; Monday CRM does not. Paid plans start at $18/mo for Freshsales and $12/mo for Monday CRM.
| Overview | ||
|---|---|---|
| Type | hybrid | hybrid |
| Company | Freshworks | Monday.com |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingData & AnalyticsAI & Machine LearningSales & CRM | MarketingData & AnalyticsSales & CRM |
| Categories | crm | crm |
| Website | Visit | Visit |
Freshsales
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| Feature | freshsales | monday-crm |
|---|---|---|
| Mobile App | ||
| Sales Forecasting | ||
| 24X5 Support | ||
| 1 Dashboard (Based On 1 Board) | ||
| Ai-Based Forecasting Insights | ||
| 2-Way Email Integration (Gmail And Outlook) | ||
| Ai-Powered Contact Scoring | ||
| Activity Management | ||
| Audit Logs | ||
| Advanced Account, Contact, & Deal Management | ||
| Built-In Phone | ||
| Advanced Crm Features | ||
| Contact And Account Management | ||
| Advanced Reporting And Analytics | ||
| Custom Modules | ||
| Create A Dashboard That Combines 20 Boards | ||
| Custom Reports | ||
| Create A Dashboard That Combines 5 Boards | ||
| Dedicated Account Management | ||
| Custom Crm Automations (25,000 Actions Per Month) | ||
| Custom Crm Automations (250 Actions Per Month) | ||
| Everything In Free | ||
| Custom Crm Integrations (25,000 Actions Per Month) | ||
| Everything In Growth | ||
| Custom Crm Integrations (250 Actions Per Month) | ||
| Everything In Pro | ||
| Email Templates | ||
| Multiple Sales Pipelines | ||
| Email Tracking & Automations |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, Freshsales comes out ahead overall, though Monday CRM can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
Freshsales's paid plans start at $18/mo and Monday CRM's start at $12/mo, so Monday CRM is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Freshsales offers a free tier; Monday CRM does not currently list one.
Monday CRM scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
