Detailed comparison across 10 dimensions
HubSpot Live Chat and HubSpot Smart CRM score closely across Staquest's six weighted dimensions, with no decisive overall winner. Both offer a free tier. Paid plans start at $20/mo for HubSpot Live Chat and $20/mo for HubSpot Smart CRM.
| Overview | ||
|---|---|---|
| Type | saas tool | hybrid |
| Company | HubSpot, Inc. | HubSpot, Inc. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Trending | Stable | Stable |
| Industries | MarketingDevelopmentHR & RecruitingSales & CRM | MarketingData & AnalyticsSales & CRM |
| Categories | customer-successcrm | ai-chatbotcrm |
| Website | Visit | Visit |
freemium
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| Feature | hubspot-live-chat | hubspot-smart-crm |
|---|---|---|
| Everything In Free | ||
| Everything In Professional | ||
| Everything In Starter | ||
| Advanced Automation | ||
| Advanced Customization | ||
| Advanced Permissions | ||
| Advanced Data Management | ||
| Breeze Customer Agent (Ai) | ||
| Ai Agents | ||
| Conditional Slas | ||
| Calculated Properties | ||
| Conversational Bots | ||
| Contact Management | ||
| Crm Integration | ||
| Core Crm Capabilities | ||
| Custom Branding | ||
| Custom Analytics | ||
| Custom Objects | ||
| Data Enrichment | ||
| Help Desk Workspace | ||
| Deal Tracking | ||
| Increased Limits | ||
| Live Chat | ||
| Knowledge Base | ||
| Meeting Scheduler | ||
| Live Chat Widget | ||
| Remove Hubspot Branding | ||
| Shared Inbox | ||
| Required Fields | ||
| Skill-Based Routing |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
HubSpot Live Chat's paid plans start at $20/mo and HubSpot Smart CRM's start at $20/mo, so HubSpot Live Chat is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both HubSpot Live Chat and HubSpot Smart CRM offer a free tier.
