Detailed comparison across 10 dimensions
Olark and HubSpot Live Chat score closely across Staquest's six weighted dimensions, with no decisive overall winner. Both offer a free tier. Paid plans start at $29/mo for Olark and $20/mo for HubSpot Live Chat.
| Overview | ||
|---|---|---|
| Type | saas tool | saas tool |
| Company | Habla, Inc. | HubSpot, Inc. |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | - |
| Integration | - | - |
| Trending | Stable | Stable |
| GitHub Stars | - | - |
| Industries | MarketingDevelopmentSaaS & Cloud | MarketingDevelopmentHR & RecruitingSales & CRM |
| Categories | customer-success | customer-successcrm |
| Website | Visit | Visit |
per seat
custom
freemium
per user
per user
custom
| Feature | olark | hubspot-live-chat |
|---|---|---|
| Advanced Reporting | ||
| Advanced Automation | ||
| Agent Groups | ||
| Advanced Permissions | ||
| All Powerups Included | ||
| Breeze Customer Agent (Ai) | ||
| Basic Integrations | ||
| Conditional Slas | ||
| Built In Wcag 2.1 Aa Accessibility Certification | ||
| Conversational Bots | ||
| Comprehensive Security | ||
| Crm Integration | ||
| Custom Chat Routing | ||
| Custom Branding | ||
| Customizable Chatbox | ||
| Custom Objects | ||
| Dedicated Account Manager | ||
| Everything In Free | ||
| Email And Chat Support | ||
| Everything In Professional | ||
| Everything In Olark Standard | ||
| Everything In Starter | ||
| First Priority In Our Support Queue | ||
| Help Desk Workspace | ||
| Limited Features | ||
| Increased Limits | ||
| Live Training | ||
| Knowledge Base | ||
| Maximum Of 20 Chats Per Month | ||
| Live Chat Widget |
Showing 30 of 30 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
Olark's paid plans start at $29/mo and HubSpot Live Chat's start at $20/mo, so HubSpot Live Chat is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both Olark and HubSpot Live Chat offer a free tier.
HubSpot Live Chat scores higher on pricing value in Staquest's analysis. It is the highest-weighted dimension in this comparison.
