Detailed comparison across 10 dimensions
Winner: Hubspot
HubSpot clearly comes out ahead of HubSpot Live Chat on Staquest's weighted six-dimension score. Both offer a free tier. Paid plans start at $20/mo for HubSpot Live Chat and $20/mo for HubSpot.
| Overview | ||
|---|---|---|
| Type | saas tool | hybrid |
| Company | HubSpot, Inc. | - |
| Free Tier | ||
| Has API | ||
| Open Source | ||
| Learning Curve | - | moderate |
| Integration | - | medium |
| Trending | Stable | Active |
| GitHub Stars | - | - |
| Industries | MarketingDevelopmentHR & RecruitingSales & CRM | MarketingSales & CRM |
| Categories | customer-successcrm | marketing-toolscrm |
| Website | Visit | Visit |
Hubspot
freemium
per user
per user
custom
freemium
| Feature | hubspot-live-chat | hubspot |
|---|---|---|
| Advanced Automation | ||
| Advanced Permissions | ||
| Advanced Features | ||
| Breeze Customer Agent (Ai) | ||
| Basic Crm Tools | ||
| Conditional Slas | ||
| Custom Reporting | ||
| Conversational Bots | ||
| Customization | ||
| Crm Integration | ||
| Deeper Integrations | ||
| Custom Branding | ||
| Email Marketing (With Branding) | ||
| Custom Objects | ||
| Essential Capabilities | ||
| Everything In Free | ||
| Forms | ||
| Everything In Professional | ||
| Large-Scale Operations | ||
| Everything In Starter | ||
| Limited Reporting | ||
| Help Desk Workspace | ||
| Live Chat | ||
| Increased Limits | ||
| Knowledge Base | ||
| Live Chat Widget | ||
| Shared Inbox | ||
| Skill-Based Routing |
Showing 28 of 28 features
Dashes mean the feature isn't listed in our data. The tool may still support it.
On Staquest's weighted six-dimension scoring, HubSpot comes out ahead overall, though HubSpot Live Chat can be the better fit depending on your priorities — see the dimension-by-dimension breakdown above.
HubSpot Live Chat's paid plans start at $20/mo and HubSpot's start at $20/mo, so HubSpot Live Chat is the lower entry price. Check the pricing comparison for higher tiers and per-seat costs.
Both HubSpot Live Chat and HubSpot offer a free tier.
