Zendesk Sell

Name: Zendesk Sell
Price: 19.00 USD
Author: Zendesk

Sales CRM focused on productivity and customer support integration.

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About Zendesk Sell

Zendesk Sell is a robust sales CRM platform engineered to streamline pipeline management and boost representative productivity. Designed primarily for sales teams already utilizing the Zendesk ecosystem, it offers a unified interface that bridges the gap between sales outreach and customer support interactions. Its primary differentiator is the seamless integration with Zendesk Support, which provides sales professionals with a comprehensive 360-degree view of the customer journey. This connectivity ensures that teams can resolve issues and close deals with full context regarding previous service history.

Type:SaaS

API:Available

Pros & Cons

Pros

Native integration with Zendesk Support provides a unified customer view.
Intuitive interface reduces the time required for sales representative onboarding.
Built-in email tracking and automated activity logging save significant administrative time.
Mobile application offers full functionality for field sales teams on the go.
Customizable sales pipelines allow teams to mirror their unique closing processes.

Cons

Advanced reporting features are locked behind higher-tier subscription plans.
Limited native integrations compared to standalone CRM competitors.
Lack of a free tier makes it difficult for early-stage startups to adopt.
Customization options for complex enterprise workflows can feel restrictive.

Who Is This For?

Best For

Sales Managers

Need real-time pipeline visibility and performance tracking across their entire team.

Customer Success Teams

Require visibility into sales history to provide better support and upsell opportunities.

Account Executives

Benefit from the seamless transition of data between support tickets and sales leads.

Not Ideal For

Early-stage startups

The lack of a free tier and high entry cost may be prohibitive for limited budgets.

Enterprises with complex custom stacks

May find the integration ecosystem less flexible than open-source or highly modular CRM alternatives.

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IndustriesMarketing Data & Analytics sales-crm

CategoriesCRM

Pricing

Zendesk Sell operates on a tiered per-user subscription model, positioning itself as a premium solution that delivers the highest value to organizations already invested in the broader Zendesk customer experience suite.