The top alternatives to SolarWinds Service Desk are Freshservice, SysAid and Salesforce Service Cloud, ranked by Staquest on relevance, shared use cases, and pricing. Jira Service Management is the strongest free option.
Staquest ranks Freshservice as the top alternative to SolarWinds Service Desk — AI-powered ITSM and incident management for modern teams.. The full ranked list above compares 10 options.
Jira Service Management offers a free tier and is the highest-ranked free alternative to SolarWinds Service Desk in Staquest's analysis.
Staquest identifies 10 tools similar to SolarWinds Service Desk using graph relationships, embedding similarity, and shared categories. The closest are Freshservice, SysAid, Salesforce Service Cloud.
Alternatives are ranked by verified relationships, semantic similarity, and category overlap.
