The top alternatives to Jira Service Management are Freshservice, ServiceNow Incident Management and Opsgenie, ranked by Staquest on relevance, shared use cases, and pricing. Opsgenie is the strongest free option.
Staquest ranks Freshservice as the top alternative to Jira Service Management — AI-powered ITSM and incident management for modern teams.. The full ranked list above compares 10 options.
Opsgenie offers a free tier and is the highest-ranked free alternative to Jira Service Management in Staquest's analysis.
Staquest identifies 10 tools similar to Jira Service Management using graph relationships, embedding similarity, and shared categories. The closest are Freshservice, ServiceNow Incident Management, Opsgenie.
Red Hat OpenShift Service Mesh is an open-source alternative to Jira Service Management listed in this ranking.
Alternatives are ranked by verified relationships, semantic similarity, and category overlap.
